Frequently asked question

If you have a complaint, please contact us through our customer service email or phone. We take customer feedback seriously and will do our best to resolve any issues promptly.

Once an order is placed, changes can be complex depending on the processing stage. Please contact our customer service as soon as possible to determine if a change can be made.

To stay informed about upcoming sales and promotions, please subscribe to our newsletter and follow our social media pages. We regularly post updates and exclusive deals for our subscribers and followers.

If your payment is declined, please check your card information and funds. Contact your bank for further details, or try an alternative payment method.

Yes, during the checkout process, you can specify your preferred delivery date. While we strive to meet all timing requests, delivery times may vary due to external factors.

If an item is out of stock, you can request to be notified when it becomes available again. Alternatively, our customer service can assist you in finding a similar product.

We accept Visa, MasterCard, American Express, Discover, wire transfers, and net credit.

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